Cancellation Policy

  • At time of booking we require debit / credit card details to secure your booking. No deposit is required to confirm your appointment. This can be done via the online booking system.
  • We require at least 48 hours notice for any appointment cancellations or changes.
  • Any cancellations or changes within 48 hours of your appointment will incur a $100 late notice fee.
  • The late notice fee can be used towards your next appointment however, this fee is non-refundable.
  • If you fail to reschedule your appointment within 3 months of the original appointment date, you forfeit the right to use the $100 late notice fee towards your next appointment.
  • You may reschedule your appointment 2 times outside the 48 hour notice period. Any further appointment reschedules will incur the $100 late notice fee.
  • Note the late notice fee may be waived in adverse circumstances at the discretion of Injectables by Maddy-Jane Pty Ltd.
  • Injectables by Maddy-Jane Pty Ltd have the right to refuse treatment to any client at anytime.